Magic Mahjong Moments

Privacy Policy

Effective date: August 28, 2025

This Privacy Policy explains how Magic Mahjong Moments (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with the Magic Mahjong Moments online storefront (the “Site”) and related sign-up forms used for early access or updates. By using the Site or submitting your information, you agree to the collection and use of information in accordance with this policy.

1. Scope

This policy covers information collected through the Site and through our voluntary sign-up forms (for example, when you provide your email address for early access or updates). It does not apply to information collected directly by third parties (for example, payment processors or shipping carriers) except as described below.

2. Information we collect

Information you provide at checkout

When you place an order we collect the billing and shipping information required to fulfill that order, such as name, delivery address, billing address, and phone number if provided at checkout. We collect only the information necessary to process and ship your order.

Email addresses for early access and updates

If you choose to provide your email address through a sign-up form, we will collect and store your email address. This information is used to:

  • Provide early access opportunities, updates, or other communications you request.
  • Manage our communication list.

We do not collect additional information through these forms unless explicitly requested and provided by you.

Payment information

We do not collect or store full payment card details. All payment transactions are processed by Stripe. Any payment card details or other payment-specific information are provided directly to and stored by Stripe in accordance with their systems and policies. We may receive confirmation of payment and basic payment metadata (e.g., transaction ID, last 4 digits, payment status) from Stripe to manage your order.

Automatically collected information

When you visit the Site we may automatically collect certain technical information about your device and use of the Site, including IP address, browser type, operating system, pages visited, referring URLs, and other diagnostic and usage data. This information is collected through server logs and cookies and is used to operate and improve the Site.

Cookies and similar technologies

We and third-party services we use may place cookies, pixels, and similar technologies on your device. These help with site functionality, fraud prevention, performance measurement, and analytics. You may control cookie settings through your browser, but disabling certain cookies may affect Site functionality.

3. How we use information

We use the information we collect for the following purposes:

  • To process and fulfill orders (billing, shipping, order confirmations and order history).
  • To process refunds, exchanges, and cancellations.
  • To investigate and prevent fraud, abuse, or other prohibited uses.
  • To operate, maintain, and improve the Site and our services (including troubleshooting, data analysis and testing).
  • To comply with legal obligations (for example, tax or recordkeeping requirements).
  • To send early access invitations, updates, and other communications if you have provided your email address through a sign-up form.

We do not use personal data for marketing communications unless you explicitly provide your email address for that purpose.

4. With whom we share information

We may share information with:

  • Service providers and vendors. Third parties that perform services on our behalf (payment processors such as Stripe, shipping carriers, fulfillment centers, fraud-prevention providers, hosting and analytics services). These parties are contractually limited to using data only as necessary to provide their services.
  • Legal and safety. When required by law or in response to lawful requests by public authorities, or to protect the rights, property, or safety of Magic Mahjong Moments, our customers, or others.
  • Business transfers. In connection with a merger, acquisition, sale of assets, financing, or similar transaction involving Magic Mahjong Moments, personal information may be transferred as part of that transaction.

We do not sell personal information.

6. Data retention

We retain personal information for as long as necessary to provide the Site and our services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

  • Order and transaction records are retained for tax and accounting purposes for a period required by law.
  • Email addresses provided through sign-up forms are retained until you unsubscribe or request deletion.
  • Non-identifying, aggregated analytics data may be retained indefinitely.

7. Security

We use administrative, technical, and physical safeguards designed to protect personal information appropriate to the nature of the data. However, no internet-based system is completely secure. If you believe your order or payment information has been compromised, contact us at info@magicmahjongmoments.com and provide relevant details so we can investigate.

8. Children’s privacy

The Site is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child in violation of this policy, contact us so we can delete the information.

9. International visitors

The Site is operated from the United States (North Carolina). If you access the Site from outside the United States, your information may be transferred to, processed, and stored in the United States. By using the Site and providing information, you consent to such transfers. If you are located in a jurisdiction with data-transfer restrictions, please contact us to discuss.

10. Your rights and choices

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information (unless retention is required for legal or business purposes).
  • Object to or restrict certain processing.
  • Request a copy of your personal information in a portable format.
  • Unsubscribe from our communications at any time by following the instructions in the email or contacting us directly.

To exercise these rights, contact us at info@magicmahjongmoments.com and include enough information for us to identify your order or records (for example, order number and date, or the email address you used for sign-up). We may need to verify your identity before responding. We will respond to requests in accordance with applicable law.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy with a new effective date. Continued use of the Site after posting constitutes acceptance of the revised policy.

12. How to contact us

To ask questions about this Privacy Policy or to exercise your rights, please contact us at info@magicmahjongmoments.com.

By using the Site or submitting your email address through our forms you acknowledge that you have read and understood this Privacy Policy.